How Nitra University Hospital saved 88% of the time spent serving lunches to patients
Nitra University Hospital spent an average of 133 hours a month manually managing meals for more than 1,400 diners. By deploying the webApetit module of the webBox platform, it switched to digital records and cut the time needed for this work to two working days: a saving of 88%.
About the organization
Catering on the scale of a large hospital
Nitra University Hospital is a large healthcare facility. Besides providing medical care, it has to handle complex meal administration for a huge number of people every day.
The starting point
Meal management for more than 1,400 diners was handled in an outdated way. The whole process relied on manual input and physical paper tickets: staff had to add up orders by hand and then check them physically when serving meals. This inefficient process took the hospital an average of 133 hours every month.
The solution
The hospital decided to digitalize its meal administration and deployed the webApetit module. The system replaced paper tickets and manual calculations with an automated process, from ordering all the way to serving.
"What used to take us 133 hours we now handle in 16. The system is intuitive and reliable."
Results
Eliminating manual input brought an immediate drop in the administrative burden. The originally lengthy process became faster and more accurate.
- 1,400+ diners managed in a digital system
- From 133 hours to 2 working days for meal management
- 88% time saved
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